As a policy account holder, an insurance claim is your official request to an Insurance Company for it to either cover or compensate for a covered loss or policy event.

With your insurance claim and any required documentation, the Insurance Company will verify and process your request. Once approved, the Insurance Company will issue you, or to an approved interested party on your behalf, a guaranteed payment.

AUII is committed to helping you get your claims quickly settled.

Each insurance provider and every insurance product will have its own claims process. Your AUII agent will guide you through the procedures and requirements, and will coordinate with our insurance partners, to get your claims processed.

In general, for AUII to process a claim:

1. The policy account holder reports the claim.
2. The policy account holder submits the insurance claim and any required documentation.
3. The Insurance Company processes the claim.
4. The Insurance Company issues the benefit.